Privacy Policy

1. Introduction

DoitChat ("DoitChat", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect and retain personal information when you access or use the DoitChat website, mobile applications and related services (collectively, the "Service").

This Privacy Policy should be read together with our Terms and Conditions.

2. Information We Collect

Depending on how you use DoitChat, we may collect information that you provide directly, information generated through your use of the Service, and limited technical information necessary to operate and secure the Service.

2.1 Account and Profile Information

When you create or maintain an account, we may collect information such as:

• Username or display name
• Email address, where provided
• Password credentials in protected form
• Age or date-of-birth information, where required
• Gender or profile information, where provided
• Country or general profile location, where provided
• Profile photo or avatar
• Other information you voluntarily add to your profile

2.2 User Content

If you use features that allow you to communicate or publish content, we may process information you choose to submit, such as messages, comments, posts, photographs, videos, profile content and other material.

2.3 Technical Information

When you access the Service, technical information may be processed for security, troubleshooting and service operation, including information such as IP address, browser type, operating system, device information, timestamps and basic access logs.

2.4 Support Information

If you contact us, we may process the information you provide in your support request, including your email address, account information and the contents of your communication.

3. How We Use Personal Information

We may use personal information for purposes including:

• Creating and managing user accounts
• Providing chat, messaging and social features
• Displaying user profiles and user-generated content
• Providing notifications and service communications
• Maintaining account security
• Detecting spam, abuse, fraud and security threats
• Investigating reports and enforcing our Terms
• Providing customer and technical support
• Operating and maintaining our servers and systems
• Understanding service usage and improving functionality
• Measuring website performance and traffic
• Complying with applicable legal obligations

We will not use personal information for a purpose incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Consent and Legal Basis

Where applicable, DoitChat processes personal data on the basis of your consent or another lawful basis permitted by applicable data-protection law.

Where we ask for consent, we aim to provide information in clear and understandable language about the personal data involved and the purpose for which it will be used.

Withdrawing Consent

Where processing is based on consent, you may withdraw your consent using the available account or privacy controls or by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Some services or features may no longer be available where the relevant processing is necessary to provide them.

5. Sharing of Personal Information

We do not sell your personal information as a standalone product. We may disclose or provide access to personal information where reasonably necessary for operating the Service or where permitted or required by law.

Service Providers

We may use trusted third-party service providers for hosting, infrastructure, analytics, security, email, notifications, content delivery and other technical services. These providers may process information only as necessary to provide their services to us.

Legal and Safety Reasons

We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, investigate security incidents, enforce our Terms, protect users or protect the rights, property and safety of DoitChat, our users or others.

Business Transfers

If DoitChat is involved in a merger, acquisition, restructuring, financing, sale of assets or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Cookies and Analytics

DoitChat may use cookies, local storage and similar technologies that are necessary to operate the website, maintain sessions, remember preferences and protect accounts.

We may also use analytics technologies to understand website traffic and improve the Service. Our current website configuration may use Google Analytics and related Google technologies.

Depending on your browser and applicable law, you may be able to control cookies through your browser settings. Blocking certain cookies may affect website functionality.

7. User-Generated Content

DoitChat allows users to create profiles, communicate with other users and submit content.

Information that you intentionally publish as public profile information, posts or other publicly visible content may be visible to other users and may be copied or shared by them.

You are responsible for ensuring that the content you submit does not unlawfully disclose another person's personal information or violate applicable laws or the DoitChat Terms and Conditions.

DoitChat may remove content or restrict accounts when necessary to enforce our rules, protect users, address abuse or comply with legal obligations.

8. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide the Service, maintain security, resolve disputes, enforce our Terms and comply with applicable legal obligations.

Account Deletion

You may request deletion of your account through the available account-deletion functionality or by contacting us at: [email protected].

When an account is deleted, we will delete or anonymize personal information that we no longer need, subject to information that we are required or permitted to retain under applicable law or for legitimate security, fraud-prevention or dispute-resolution purposes.

Deletion from active systems may not immediately remove information from secure backups or logs that are retained for a limited period for security, disaster recovery or legal purposes. Such information will be handled according to our retention practices.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

Security measures may include encrypted connections, access controls, authentication protections, server security, monitoring and other safeguards appropriate to the nature of the information and the risks involved.

No internet transmission or storage system can be guaranteed to be completely secure. Users should also protect their passwords and account credentials and immediately report suspected unauthorized access.

10. Your Privacy Rights

Depending on applicable law and your relationship with DoitChat, you may have rights concerning your personal information.

These may include rights to:

• Request information about processing of your personal data
• Request correction of inaccurate personal information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related grievance
• Nominate another person where a nomination right applies under applicable law

To submit a privacy request, contact: [email protected].

We may need to verify your identity or account before completing certain requests in order to protect your personal information from unauthorized requests.

Grievances

Privacy complaints or requests may be submitted to our privacy contact. We will review and respond to requests according to applicable law and our applicable grievance procedures.

11. Children and Minors

We do not knowingly permit children to create or maintain accounts in violation of our age requirements.

If you believe that a child has provided personal information to DoitChat or has created an account in violation of our age requirements, please contact us at [email protected].

Where applicable law imposes additional requirements concerning children's personal data, we will apply the safeguards required by that law.

12. International Processing

DoitChat may use infrastructure and service providers located in countries other than your country of residence.

Where personal information is transferred or processed across jurisdictions, we will take measures required by applicable law for such processing.

By using the Service, you acknowledge that technical processing may occur in different jurisdictions, subject to applicable legal requirements and the safeguards described in this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service, technology, legal requirements or data-processing practices.

When we make changes, we will update the "Last updated" date displayed on this page. Where required, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically to remain informed about how your information is handled.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us.